The New Delhi Railway Station (NDLS) offers several modern facilities to passengers to make their journey smoother and more convenient. The key ones are listed below:
The New Delhi Railway Station has a 24x7 Food Plaza (food court) located on the Ajmeri Gate side of the station. It is operated by the IRCTC and offers several food options. Apart from that, there are several local stalls, tea shops, and restaurants as well. Water vending machines are also available at the station.
Passengers can rest at both AC and non-AC waiting rooms. These rooms were recently upgraded to offer better modern facilities. You can also book AC and non-AC retiring rooms through the IRCTC website, choosing between single, double, and dormitory-style options.
There are two paid executive lounges at the New Delhi Railway Station. One is located near Platform 1 (Paharganj side), and the other is near Platform 16 (Ajmeri Gate side). The IRCTC manages these fully air-conditioned lounges and offers the following facilities to passengers:
The NDLS Railway Station has lifts, escalators, ramps, and foot overbridges to help passengers move around the station easily. These facilities are especially useful for senior citizens, families with luggage, and differently-abled passengers.
Passengers can use the cloakroom facilities to safely store their luggage for a few hours or days. Porters are also available at the station to help you carry your luggage between platforms.
There are several book stalls, magazine shops, souvenir stores, and small convenience shops on the platforms. Passengers who want to buy reading material, snacks, or travel essentials can conveniently do it from these stalls.
The New Delhi NDLS Railway Station is one of the 6,117 stations to receive free Wi-Fi from RailTel. You can connect to the free Wi-Fi network using your mobile number and OTP verification to book cabs, check train running status updates online, and more.
There are CCTV cameras located throughout the NDLS Railway Station premises. Apart from that, the presence of the Railway Protection Force (RPF), Government Railway Police (GRP), and Delhi Police helps ensure passenger safety throughout the day.