Praveen Gonsalves
The pick up time mentioned at time of booking was different (45 mins earlier) than the pickup time that shows up once live tracking comes on. Essentially you arrive and have to wait for an hour. There was a foul smell inside the bus. Even though being an AC bus, the windows could be opened. The window door could not be locked/latched on properly and all through the journey the wind kept opening. No water bottle given though mentioned in amenities. Live tracking was off. Bus showing as stuck near Anand Rao Circle. The bus arrived at pickup point after a delay of 2.06 hours (arrived at 12:06 am instead of 10 pm). Other bus operators coming by same route were able to reach with little delay (30 mins) due to holiday traffic. Reached Panjim at 1 pm instead of 9:30 am.









