Anurag Borthakur
Terrible experience, luxury turned out to be a nightmare, reached late by 2.5 hours, had to wait at pickup location for hours late at night. Staff behaviour was pathetic too. No one informed about the delay, and when I called the bus operator and the driver, they simply switched off the phone. Later on, I found out that this luxury new bus broke down on the way. I disliked this bus mostly because of lack of accountability from the management.
























