Suman kumar singh
I urgently needed to use the washroom, but the driver did not consider it necessary to stop the bus. He completely ignored my request and showed absolutely no respect for a basic human need. I was forced to hold my urine for three long hours, which caused me considerable discomfort and distress. How can you hire such insensitive and irresponsible drivers who have zero civic sense, no basic medical knowledge, and absolutely no humanity? Is it really so difficult to understand that using the washroom is a basic human necessity, not a luxury? I am extremely disappointed and angry at this behaviour. A little empathy and common sense from the driver could have prevented this unnecessary suffering. Honestly, I know this feedback will probably make no difference to your company, because companies often collect feedback without taking any meaningful action. Nevertheless, I want you to know that the driver's behaviour was completely unacceptable, unprofessional, and inhumane. Passengers deserve basic respect, consideration, and dignity—not this kind of treatment.